Eliminate duplicate requests. Anyone ‐ requestor, agency, community member ‐ can review current or past requests by keyword, status or department.
Reduce the time spent on requests. Staff can respond to requests through a simple interface - allowing them to respond quickly with relevant information.
Review response data for easy management. See total requests as well as average response time by department.
Track dates, requester, government point of contact, and correspondence. Sign up to receive email updates about a specific request.
RecordTrac has helped the City of Oakland process over 2,000 public requests across all city departments in its first year of use. It also helped the City save hundreds of thousands of dollars compared with their previous solution.